• 1. The wash cycle may not be finished.
    Note: when the wash cycle is running, the door will be locked. Check the programme and function status display window for progress.
  • 2.

    Once the drum comes to rest at the end of the cycle the door will remain locked for up to 5 minutes before releasing the catch to enable the door to be opened. This is a safety feature and not a fault with the appliance.

  • 3. Switch the appliance off at the mains for 5 minutes, then switch it back on again and try to open the door again.