• 1. Check that the feet are level and that the appliance is not too low at the front, this could prevent the fabric conditioner being rinsed away.
    For more information, see the Adjusting the feet topic.
  • 2. Clean out the soap and conditioner sections of the detergent drawer. Soap and conditioner can sometimes build up and block parts of the dispensing mechanism.
    For more information, see The detergent drawer topic.
  • 3. Clean the detergent drawer compartment water outlets. Remove the detergent drawer and look into the compartment for some holes at the top, clean off any excess soap or mould growth. Keeping the holes of the dispenser clean will ensure the soap and fabric conditioner flush away efficiently.
    For more information, see the The detergent drawer topic.
  • 4. Remember that some concentrated conditioners need to be diluted before being used, so check the instructions on the bottle.