• 1.

    Check that the child lock is not enabled.

    For more information, see the Child lock topic.
  • 2.

    Wipe away any spills from the hob surface. Especially over the control buttons.

  • 3. Clean any spills with a non-abrasive cleaner.

    For more information see the Cleaning the hob surface topic.

  • 4. If the problem persists and the product is within warranty, please contact the service department. If the product is outside of the warranty period, you may need to contact a qualified repair service.