Controls unresponsive
1.
Check that the child lock is not enabled.
For more information, see the Child lock topic.
2.
Wipe away any spills from the hob surface. Especially over the control buttons.
3. Clean any spills with a non-abrasive cleaner.
For more information see the Cleaning the hob surface topic.
4. If the problem persists and the product is within warranty, please contact the service department. If the product is outside of the warranty period, you may need to contact a qualified repair service.