• 1. Check the temperature of the area around the appliance (ambient temperature).
    If the temperature of the room the appliance is located is below 10°C the fridge may not operate and the freezer will start to defrost.
  • 2. Check the power is still on
    If the appliance has been disconnected from the power or the power supply has been disconnected, then the food in the freezer will defrost.
  • 3. Check the door seals
    Check there is no debris or anything else stopping the door from closing properly.
    Also make sure the appliance is positioned properly and levelled using the adjustable feet. For more information see the “Correct positioning” and “Adjusting the feet” topics.